Welcome to Structured Practice Management!

We're passionate about providing structure, organisation and connection to your private practice.  Whether it's tackling tricky admin tasks or nailing your marketing game, we've got your back. Think of us as your secret sauce for making private practice a breeze. Specialising and tailored especially for mental health and allied health professionals.

Curious about what a virtual administrator is? Let us break it down for you. Think of us as your friendly reception team, just like the ones you'd find at your local GP or specialist clinic, but with a unique twist – we're completely virtual! The beauty of virtual administration, especially here at SPM, is that you can enjoy all the benefits of having a dedicated admin staff member or team available five days a week without the commitment of a full-time salary or multiple hires. Our array of services are designed to simplify your journey into private practice and streamline your day-to-day practice management. From virtual administration and administration courses to CRM setups, bookkeeping, marketing, and website design, consider us your one-stop solution!

Administration

Including practice set-up, management & support

Reduce the overwhelm and save time by outsourcing your administration. Serena is an expert when it comes to planning and strategy for private practice and can help with a wide range of administrative support tasks.

Consulting & Projects

Are you an existing private practice? We're here to help you too. We can assist you with consulting on policies and procedures, training or retraining your staff members and so much more!

Marketing

Are you lost when it comes to social media and marketing? Let us take the hard work off your hands so that you have time to focus on the important things in your business. We can assist with a wide range of marketing activities.

Bookkeeping

You don't need to spend your valuable time learning the ins and outs of bookkeeping. We can take care of it! We can help with BAS preparation, reconciliation, setting up accounting software, knowing what to claim and more.

We’re experts in…

Asana.png
Dubsado.png
G Suite.png
Halaxy.png
MYOB.png
Powerdiary.png
Reckon.png
Splose.png
Toggl.png
Trello.png
Voxer.png
Xero.png

Keep Up To Date

How do you feel about Medicare? ​​​​​​​​ ​​​​​​​​ You're either rolling your eyes right now OR you have already scrolled past (and I don't blame you!)​​​​​​​​ ​​​​​​​​ Here are five required fields that must be completed for you to accept a mental he
We are excited to announce that Jem will now be running Engagement Strategy Sessions!​​​​​​​​ ​​​​​​​​ What does this involve?​​​​​​​​ - A FREE 30 minute zoom call with Jem to discuss and plan out your engagement strategy.​​​​​​​​ - Clear guidance on
Structured with Serena is NO MORE! ​​​​​​​​ ​​​​​​​​ You might start noticing some changes over the coming week. This is because we are re-branding to Structured Practice Management! ​​​​​​​​ ​​​​​​​​ Still the same amazing staff, same commitment to
Do you need a bookkeeper? ​​​​​​​​ ​​​​​​​​ I bet if you think about the one job you dislike doing in your business, its the bookkeeping tasks. ​​​​​​​​ ​​​​​​​​ Lucky for you, SWS is taking expressions of interest for bookkeeping packages!​​​​​​​​ ​
How do you decide on a practice management software? ​​​​​​​​ ​​​​​​​​ Arguably one of the most difficult decisions in starting a private practice. You might decide based on payment systems, document storage or just because you heard it's a good syst
Want to know the secret to avoiding burnout when starting your private practice? ​​​​​​​​ ​​​​​​​​ Ask for help!​​​​​​​​ ​​​​​​​​ Make sure you are spending your time in your areas of genius! You are not expected to know it all straight away which is
Are you new to private practice? ​​​​​​​​ ​​​​​​​​ It can be a daunting AND exciting process between the clinical, administrative and compliance requirements. ​​​​​​​​ ​​​​​​​​ You don't have to do it alone! ​​​​​​​​ ​​​​​​​​ Are you spending weekend
A huge thank you to everyone who applied for the role we recently advertised! We have filled the position with a fabulous new team member! We can't wait to introduce you! ​​​​​​​​ .​​​​​​​​ .​​​​​​​​ .​​​​​​​​ . #structuredwithserena #alliedhealth #h
If you have incredible attention to detail and experience in healthcare admin, we might have a job for you!​​​​​​​​ ​​​​​​​​ Structured with Serena is hiring a Virtual Administration Officer.​​​​​​​​ ​​​​​​​​ ✨ About the role ✨​​​​​​​​ You will be re
We absolutely LOVE receiving positive feedback from our clients!! We are so lucky to be able to work with such amazing people.​​​​​​​​ ​​​​​​​​ "The posts and engagements have been awesome on Insta thank you so much! With new followers daily who